STANDARDS & GUIDELINES

DIETARY REQUESTS

To accommodate your nutritional needs, we kindly ask for five (5)
days’ notice ahead of your game or event for special requests due
to food allergies and/or requirements for vegan, gluten free, kosher,
or halal items.

 

SCHEDULE FOR ADVANCE ORDERING

  • Advanced Ordering provides the most extensive menu selection
  • Must be received by 3:00 PM two (2) business days prior to the event you are attending
  • For Saturday, Sunday, Monday events your order must be placed by 3:00 PM the Thursday prior
  • Event Day Menu
  • Limited menu selection
  • Menu to be used after the pre-order deadline (48 hours pre-event, you will only be able to order event day items)

ORDERING FOOD DURING THE EVENT

Game day ordering is provided as a convenience to our guests
and is designed to supplement a pre-event order, not replace it.
Refer to the in-suite menu and order through your attendant. Your
understanding is sincerely appreciated. Please note that all food
and beverage consumed in the suites must be purchased from the
in-suite menu.

 

CATERING ORDERING AND ONLINE ORDERING ACCOUNT SET UP

If you require assistance, please feel free to contact the Suites F&B Administration Team at Jackie.schuster@compass-canada.com from 9:00 AM to 5:00 PM Monday to Friday. All advance food and beverage orders and special instructions must be received via email, or online order two days prior to the event.

 

CANCELLATIONS

No charges will be assessed to suite holders for orders cancelled at least 24 hours in advance. Suite orders that are cancelled less than the 24-hour minimum will be assessed 50% of the total food and beverage order and 100% of the private attendant (if applicable) order.

 

BEVERAGE ORDERING

In-suite beverage service is provided from a built-in bar and refrigerator, which can be stocked with your choice of well-known, brand name products. We recommend that, as a Premium Suite Holder, you establish a standard par inventory of beverages for use in the suite. Once last call has been completed, Suites F&B Administration Team will restock your inventory back to your requested levels. Please be aware that according to Saskatchewan Liquor and Gaming Authority (SLGA) and the policies of Levy Canada, no alcoholic beverages may be brought into or removed from the suite except by REAL Food and Beverage service personnel. All our suite attendants are Serving It Right certified

PAYMENTS AND FEES

GRATUITIES AND ADDITIONAL TIPS

If throughout your event you feel your attendant gave exceptional
service, there is a line for you to add an exceptional gratuity
which will go directly to the attendant above and beyond the 15%
administrative fee.
All exceptional gratuities are added at your discretion. Please feel
free to speak with a manager for further clarification.
TAXES
Food, Beverage, and Gratuity are subject to current provincial taxes,
and are not included in the listed price of the food and beverage
items.
PAYMENT METHODS
REAL Food and Beverage service offers the following payment
options for suite food and beverage:

  • Direct billing to a credit card on file processed on the event day
  • Credit card provided by host on event completion
  • Cash On Delivery

CONTACT US

Your Suite Food and Beverage Team

FOOD SAFETY & ALLERGY
AWARENESS

Consuming raw meat, seafood, or shellfish may lead to food
borne illness. Cold and hot food items displayed in your suite will
be removed in a timely manner to prevent the potential risk of
jeopardizing food safety. Should you or any of your guests have an
allergy to any food item, please ensure you inform the REAL District
Food and Beverage Team upon placing your order. This will allow us
to take the utmost precautions in serving you and your guests.
All food products served in the suites are handled exclusively by
REAL Food and Beverage. It is not permissible for guests to bring or
remove food to or from the suites.

ALCOHOLIC BEVERAGE SERVICE

We look forward to your visit to Brandt Centre and remind you that
your suite attendant has the right to refuse alcohol service to minors
and intoxicated guests. For your safety and enjoyment, the laws of
Saskatchewan regarding the service of alcoholic beverages will be
strictly upheld.

 

SPORTS & ENTERTAINMENT

To maintain compliance with rules and regulations set forth by the
province of Saskatchewan, we ask that you adhere to the following:

  • Alcoholic beverages cannot be brought into or taken out of Brandt Centre.
  • It is the responsibility of the Suite Holder, or their representative, to monitor and control alcohol consumption within the suite.
  • Minors (those under the age of 19), by law, are not permitted to consume alcoholic beverages.
  • It is unlawful to serve alcoholic beverages to an obviously intoxicated person.
  • Suite Holders are not permitted to take cans, bottles, or glasses outside the suite area. Drinks taken outside the suite must be poured into a disposable cup.
  • Provincial Liquor Inspector reserves the right to enter the suite for the purpose of inspection.
  • For suites without a par-restocking agreement, the REAL Food and Beverage Team reserves the right, in its sole discretion, to dispose of any unconsumed or unopened food and beverages at the end of each event and to restock certain items for subsequent events and credit will not be given for any such items

BE A TEAM PLAYER…
DRINK RESPONSIBLY!

Brandt Centre Food and Beverage provides quality events
that promote enjoyment and safety for everyone. Please drink
responsibly for everyone’s sake and remember, have a game plan
for a safe ride home

Mosaic Stadium Suites
1700 Elphinstone St
Regina, Saskatchewan S4P 2Z6
306.537.7085 or 306.209.0538